Achieving Optimal Nurse Staffing Levels in EDs

Ed Keating has spent the last eight years in a nursing leadership role for WakeMed Health and Hospitals in Raleigh NC, most recently as manager of the Emergency Department at WakeMed North Family Health & Women’s Hospital and prior to that as Manager of the WakeMed Children’s Emergency Department. Ed came to Children’s after more than four years as a clinical educator and supervisor for the health system’s Adult ED/Level One Trauma Center, and three years as an emergency department staff nurse. Ed currently serves as Clinical Project Manager for the WakeMed System. Shane Parker spent 14 years as a Registered Nurse prior to co-founding ShiftWizard. From 1996 to 2004, that experience included nursing and supervisory roles in emergency departments ranging from small to mid-sized community hospitals. In 2004, Shane joined the WakeMed team, working in various specialty units such as Mobile Critical Care Transport, Invasive Cardiology and WakeMed’s Adult ED/Level One Trauma Center. While still working at WakeMed, Shane co-founded, grew and managed ShiftWizard before retiring from nursing in 2010 to manage and focus on the company full-time. In 2015, Shane was one of an elite group of workforce industry experts selected to form the Advisory Board for Workforce Management at the American Nurse’s Association in Washington, D.C., a collaborative effort dedicated to synthesizing nursing innovation and technology to drive quality in health care delivery.