Learn more about maintaining optimal staffing levels, fine-tuning performance, meeting quality improvement goals and monitoring overall productivity.
With patient volume fluctuating greatly day-to-day or even hour-to-hour, Emergency Departments struggle to maintain the optimal nurse staffing levels needed to address HPPV goals while also ensuring the best possible patient care and the well-being of their nursing staff. With seven emergency departments, WakeMed Health & Hospitals has implemented a number of best practices to address those challenges. For years, ShiftWizard’s workforce management solutions have helped hospitals address staffing and productivity challenges.
Learn how to:
- Use real-time HPPV measures and advanced predictive analytics to react and proactively plan for variations in patient volume
- Easily account for individual work preferences, staffing requirements, skill requirements, real- time productivity metrics, and time-off needs
- Employ communication tools including email, text, and voice messaging to quickly find staff to fill open positions
- Provide hospital administrators with a more complete view of overall staffing productivity to demonstrate success and/or hiring needs
Who will benefit from this webinar?
- Nursing Managers
- ED Administrators
About the Speakers
Ed Keating has spent the last eight years in a nursing leadership role for WakeMed Health and Hospitals in Raleigh NC, most recently as manager of the Emergency Department at WakeMed North Family Health & Women’s Hospital and prior to that as Manager of the WakeMed Children’s Emergency Department. Ed came to Children’s after more than four years as a clinical educator and supervisor for the health system’s Adult ED/Level One Trauma Center, and three years as an emergency department staff nurse. Ed currently serves as Clinical Project Manager for the WakeMed System.
Shane Parker spent 14 years as a Registered Nurse prior to co-founding ShiftWizard. From 1996 to 2004, that experience included nursing and supervisory roles in emergency departments ranging from small to mid-sized community hospitals.
In 2004, Shane joined the WakeMed team, working in various specialty units such as Mobile Critical Care Transport, Invasive Cardiology and WakeMed’s Adult ED/Level One Trauma Center. While still working at WakeMed, Shane co-founded, grew and managed ShiftWizard before retiring from nursing in 2010 to manage and focus on the company full-time.
In 2015, Shane was one of an elite group of workforce industry experts selected to form the Advisory Board for Workforce Management at the American Nurse’s Association in Washington, D.C., a collaborative effort dedicated to synthesizing nursing innovation and technology to drive quality in health care delivery.